Zasady dotyczące zwrotów

RETURNS

 

You can return Movelle products and send them back within 14 calendar days from when the courier delivers your package.

To make a return:

1. Please go to: www.movelle.store/zwroty

If you have a shop account with the same email address used to place the order, your account will allow the return process to go smoothly.

2. Select the order you would like to return and click Create a Return.

3. Select the products you wish to return, fill in the remaining fields as instructed and click the return request button.

4. Return the goods to our warehouse

DTW LOGISTICS MOVELLE, KOPYTÓW 44E, 05-870 BŁONIE, POLAND

Attach a note with your order number to the package.

5. Please keep the tracking number of your return parcel in case the package is lost.

6. In case of any problems with the return please contact us at hello@movelle.store

 

EXCHANGES

If you wish to exchange the product for another, return your order and then place a new order for a different product or a different size of the product in question.