Contact us
Contact MOVELLE
E-mail address: hello@movelle.store
Address for parcel returns:
DTW LOGISTICS MOVELLE,
SOCHACZEWSKA 98C,
05-870 BŁONIE, POLAND
Contact us
We offer the following payment methods: Apple Pay, Google Pay, Revolut, Blik, Klarna, Visa, Mastercard, Amex, Stripe and PayPo. As well as direct bank transfer and Przelewy24.
Parcels are shipped every day from Monday to Friday. The order processing time is 24h. Orders purchased untill 2.30 PM are shipped the same day.
In exceptional cases order realization may be extended. Please note that preorder product may take longer. Preorder delivery times are provided onto product's page.
If your order hasn't arrived after two weeks, please contact us and we will look into the details.
Estimated delivery times:
Germany (DHL) - about 2 business days.
UK (DHL) - about 2 business days.
Continental Europe (DPD) - about 5 business days.
Rest of the World (Fedex) - about 4-5 business days.
Our customers' satisfaction is our number one priority.
If you are not entirely content with a product you have bought, we provide a complete refund within 14 days of receiving the order.
Please note that customers will be responsible for shipping costs.